=== CartPilot – Smart AI Sales Agent ===
Contributors: wedevs, tareq1988, nizamuddinbabu
Tags: AI, Live Chat, Chatbot, Online Chat, AI Sales Agent
Requires at least: 6.6
Tested up to: 7.0
WC tested up to: 10.7.0
Requires PHP: 7.4
Requires Plugins: woocommerce
Stable tag: 1.0.0
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

Help shoppers find products, ask questions by voice or chat, compare options, and add items to cart with an AI sales agent.

== Description ==

[CartPilot](https://cartpilot.ai/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo) helps shoppers move from a question to the right product and then to the cart. It connects to your WooCommerce catalog so customers can describe what they need in plain language, view matching products, compare options, and ask buying questions through a storefront conversation.

CartPilot can add a selected product or variation to the cart, change its quantity, remove it, and apply a coupon. It uses current product information, including prices, images, variations, and stock, rather than making shoppers rely only on exact search terms or wait for a team member.

Customers can type or use hold-to-speak on mobile and desktop. More than 30 voice options are available, and voice conversations can perform the same product and cart actions as text conversations.

You can also give CartPilot the information it needs to answer common service questions. Connect your catalog and add store policies, FAQs, or other documents covering topics such as shipping, returns, and warranties. For logged-in customers, CartPilot can use order data to help with order tracking and return questions. When a request needs a person, it can direct the shopper to your support channel.

CartPilot is part of the [StorePulse](https://storepulse.co/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo) family and is built and maintained by [weDevs](https://wedevs.com/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo), a WordPress-focused software company with 13 years in the ecosystem and a product portfolio used by more than 1 million people.

View the [full feature list](https://cartpilot.ai/features/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo), [compare plans](https://cartpilot.ai/pricing/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo), or [start free](https://app.cartpilot.ai/register?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo).

[youtube https://www.youtube.com/watch?v=IfNh2J76cTc]

== Features ==

* **Natural-language product search:** Shoppers can describe what they want and receive relevant matches from your WooCommerce catalog.
* **Product details and comparisons:** Show current prices, images, variations, and stock, then help shoppers compare available options.
* **Cart actions:** Add the right variation, update quantities, remove items, and apply coupon codes from the conversation.
* **Text and voice conversations:** Let shoppers type or speak, with hold-to-speak support and more than 30 voice options.
* **Store knowledge:** Use your catalog, policies, FAQs, product guides, how-to content, and uploaded documents to provide relevant answers.
* **Customer assistance:** Answer common shipping, return, warranty, order-tracking, and post-purchase questions. Order information is available only to logged-in customers.
* **Automatic catalog sync:** Keep product answers aligned with changes to your WooCommerce catalog, including price and availability updates.
* **Conversation analytics:** Review transcripts, popular search terms, cart actions, recurring questions, and points where shoppers leave.
* **Customizable widget:** Choose the colors, fonts, position, greeting, agent name, and avatar without writing code. The widget is designed for mobile and desktop storefronts.

These features are useful for stores with large catalogs, frequent product-selection questions, recurring support requests, or small teams that cannot respond around the clock. Agencies and store builders can also configure CartPilot for WooCommerce clients.

== How to Set Up CartPilot ==

1. Install and activate the plugin, then connect your WooCommerce store.
2. Allow CartPilot to sync your product catalog.
3. Add your policies, FAQs, guides, or other documents.
4. Choose the widget's appearance, greeting, position, agent name, and avatar.
5. Test the experience, then publish it on your storefront.

Most standard stores can complete the initial connection in about two minutes. See the [getting started guide](https://cartpilot.ai/docs/cartpilot/getting-started/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo) and [setup documentation](https://cartpilot.ai/docs/cartpilot/setup/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo) for a complete walkthrough.

[youtube https://youtu.be/tH1m-FmcM3g?si=a1ri-MvLrW1UCkkD]

== WooCommerce Compatibility ==

CartPilot connects to WooCommerce product, price, stock, variation, and order data. It works with most WooCommerce-compatible themes and loads its storefront widget without blocking the WordPress admin. If your store uses a heavily customized theme or checkout flow, test the plugin on a staging site before publishing it.

== Privacy ==

Shopper messages are processed to generate replies under the CartPilot Privacy Policy. CartPilot uses the catalog information, policies, FAQs, and documents you provide to answer questions. It uses order data only when assisting a logged-in customer with that customer's order or return. Store owners control which documents they add.

Read the [Privacy Policy](https://cartpilot.ai/privacy-policy/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo) and [Terms of Service](https://cartpilot.ai/terms-of-service/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo) for more information.

== External Services ==

CartPilot requires a connection to the CartPilot cloud service at app.cartpilot.ai. When a shopper sends a message, the message and relevant store information, such as matching products, prices, order details when applicable, and merchant-provided policies, are sent to this service to produce a response and complete requested store actions.

The CartPilot service uses AI model providers to process language. It also processes account, billing, and usage information to provide the selected plan. Review the CartPilot [Terms of Service](https://cartpilot.ai/terms-of-service/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo), [Privacy Policy](https://cartpilot.ai/privacy-policy/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo), and [Refund Policy](https://cartpilot.ai/refund-policy/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo) for details.

== Installation ==

1. Install CartPilot from the WordPress Plugin Installer, or upload it to the `wp-content/plugins/` directory.
2. Activate CartPilot from the Plugins screen in WordPress.
3. Confirm that WooCommerce is installed and active.
4. Open CartPilot and connect your store.
5. Sync the catalog, add your store information, customize the widget, and publish it.

For detailed instructions, see the [getting started guide](https://cartpilot.ai/docs/cartpilot/getting-started/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo).

== Frequently Asked Questions ==

= Can CartPilot help with customer service questions? =

Yes. Add your shipping, return, warranty, and other policies so CartPilot can answer common questions. It can also help logged-in customers with order tracking and returns. Requests that require a person can be directed to your support channel.

= Does CartPilot replace a helpdesk? =

No. It can handle routine questions and product guidance, but your team should continue to manage complex or sensitive cases.

= Can shoppers use voice? =

Yes. Shoppers can type or use hold-to-speak on mobile and desktop. CartPilot offers more than 30 voice options.

= Do I need to write code? =

No. Catalog connection, store knowledge, and widget settings are managed through the CartPilot interface.

= How does CartPilot learn about my store? =

It uses your synced WooCommerce catalog and the policies, FAQs, guides, and documents you add. Catalog changes are synced so product answers can reflect current store information.

= Is there a free plan? =

Yes. You can start free with one WooCommerce store. Visit the [pricing page](https://cartpilot.ai/pricing/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo) for current plan limits and features.

= Will CartPilot slow down my store? =

The storefront widget is designed to load without blocking the WordPress admin. Product answers use a synced catalog rather than running heavy product searches on each storefront page.

= Where can I get support? =

Use the [WordPress.org support forum](https://wordpress.org/support/plugin/cartpilot/), [CartPilot documentation](https://cartpilot.ai/docs/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo), or [contact page](https://cartpilot.ai/contact/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo).

== Screenshots ==

1. An AI sales agent on your store, by chat or voice
2. Shoppers ask for what they want and add it to the cart in the same conversation
3. Voice conversations run on the storefront while the shopper browses
4. Product, order, and policy questions answered at the moment they are asked
5. Add, update, or remove cart items from the conversation
6. Side-by-side product comparisons, each with its own add-to-cart
7. Train the agent on store policies, FAQs, documents, and custom guides
8. Connect a store and go live without writing code
9. Analytics for conversations, top searches, and the search-to-cart funnel
10. Start free with 50 conversations

== Changelog ==

= 1.0.0 =

* Initial release with product search, product comparisons, cart actions, voice conversations, policy-based answers, catalog sync, widget customization, and analytics.

== Upgrade Notice ==

= 1.0.0 =

First public release of CartPilot for WooCommerce.
