=== FAQlue ===
Contributors: faqlue
Tags: faq, faq search, customer service, woocommerce, questions
Requires at least: 5.7
Tested up to: 7.1
Requires PHP: 7.4
Stable tag: 1.0.0
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

The FAQ that listens. A searchable FAQ for your site; questions it can't answer reach you by email with a drafted answer. Reply YES and it's live.

== Description ==

Visitors search your FAQ and find the answer while they type. When the answer isn't there, they ask, and you get the question by email with an answer drafted from your own site. Reply YES and it's live. Reply with your own words to change it. Nothing goes live without your YES.

* Searchable while typing, also with typos and synonyms
* Questions visitors open most rise to the top by themselves
* New questions arrive by email with a drafted answer
* No dashboard, no login: you approve by replying to an email
* Styled once to your colours and font
* About 5 KB on your page

This plugin adds the FAQlue widget to your site with a shortcode. You need a FAQ ID: start free at [faqlue.com/start](https://faqlue.com/start). Free up to 8 answers; the paid plan (€29 a month excl. VAT before 27 November 2026, €49 after) removes the limit and the "Powered by" line and lets you style the widget.

== Installation ==

1. Install and activate the plugin.
2. Go to Settings > FAQlue and fill in your FAQ ID.
3. Put `[faqlue]` on the page where the FAQ should appear.

To show a different FAQ on one page: `[faqlue context="other-faq-id"]`.

== External services ==

This plugin loads the FAQlue widget from faqlue.com. It is needed to show your FAQ.

* What it loads: the widget script from https://faqlue.com/embed.js, and your FAQ content from faqlue.com when a page with the `[faqlue]` shortcode is viewed.
* What is sent: the FAQ ID; the visitor's search terms and opened questions (to rank questions); and a question, only when a visitor submits one. No cookies, no names or email addresses of visitors.
* When: only on pages that contain the shortcode.
* If you fill in a font, the widget loads that font from Google Fonts (fonts.googleapis.com), which receives the visitor's IP address. Leave the font empty to avoid this.

FAQlue: [Terms](https://faqlue.com/terms), [Privacy](https://faqlue.com/privacy).
Google Fonts: [Privacy](https://policies.google.com/privacy).

== Frequently Asked Questions ==

= Do I need a FAQlue account? =

Yes, and it is free up to 8 answers: sign up at faqlue.com/start with your website and email address. The plugin shows your FAQ; the questions, answers and emails run in FAQlue. The paid plan is €29 a month (excl. VAT) when you sign up before 27 November 2026, after that €49.

= Does it work with WooCommerce? =

Yes. Put the shortcode on any page, such as your customer service or shipping page.

= Does it slow my site down? =

The script is about 5 KB and loads asynchronously, only on pages with the shortcode.

== Changelog ==

= 1.0.0 =
* First release: settings screen and `[faqlue]` shortcode.
