=== Helplexa Live Chat ===
Contributors: pathelplexa
Tags: chat, customer support, helpdesk, live chat, widget
Requires at least: 6.0
Tested up to: 7.0
Requires PHP: 7.4
Stable tag: 0.1.0
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

Connect your WordPress site to Helplexa and embed a live chat widget managed from your Helplexa workspace.

== Description ==

The **Helplexa Live Chat** plugin connects your WordPress site to your Helplexa workspace, allowing you to:

* Embed the Helplexa live chat widget on your site
* View and respond to customer chats inside Helplexa
* Manage widget creation, domain selection, availability, and embedding from Helplexa
* Reply to conversations on desktop or from the Helplexa mobile apps
* Link workspace users and create teams to manage customer conversations
* Route conversations to the right users or teams
* Manage connection settings from WordPress and widget settings from Helplexa

A **Helplexa account** is required to use this plugin.
[Create your free Helplexa account](https://helplexa.com/register?utm_source=wordpress.org&utm_medium=plugin-directory&utm_campaign=helplexa-live-chat&utm_content=description-signup) or [view plans and pricing](https://helplexa.com/pricing?utm_source=wordpress.org&utm_medium=plugin-directory&utm_campaign=helplexa-live-chat&utm_content=description-pricing).

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== External Services ==

This plugin connects to [Helplexa](https://helplexa.com/?utm_source=wordpress.org&utm_medium=plugin-directory&utm_campaign=helplexa-live-chat&utm_content=external-service) to authenticate your account, link your WordPress site to your Helplexa workspace, receive widget embed settings, and load the Helplexa live chat widget when embedding is enabled.

A Helplexa account is required. Use of Helplexa is subject to the Helplexa Terms and Privacy Policy:

* [Helplexa Terms of Service](https://helplexa.com/legal/terms?utm_source=wordpress.org&utm_medium=plugin-directory&utm_campaign=helplexa-live-chat&utm_content=external-services-terms)
* [Helplexa Privacy Policy](https://helplexa.com/legal/privacy?utm_source=wordpress.org&utm_medium=plugin-directory&utm_campaign=helplexa-live-chat&utm_content=external-services-privacy)

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== Installation ==

A Helplexa account is required to connect your site and manage the live chat widget.

= Install from WordPress admin =

1. In your WordPress admin, go to **Plugins → Add New**.
2. Search for **Helplexa Live Chat**.
3. Click **Install Now**.
4. Click **Activate**.
5. Go to **Settings → Helplexa**.
6. Click **Connect Helplexa** and follow the on-screen steps.

= Manual upload =

1. Download the plugin ZIP file from WordPress.org.
2. In your WordPress admin, go to **Plugins → Add New → Upload Plugin**.
3. Upload the ZIP file and click **Install Now**.
4. Activate the plugin.
5. Go to **Settings → Helplexa**.
6. Click **Connect Helplexa** and follow the on-screen steps.

After connecting, return to your Helplexa workspace to create or link a widget to this WordPress domain and enable embedding.

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== Displaying the Chat Widget ==

After connecting your WordPress site:

1. Log in to your **Helplexa dashboard**.
2. Go to **Widgets** and either create a new chat widget or edit an existing one.
3. Under the widget's **Domain Settings**, click **Change Domain**.
4. Select **Integration Domain**, then choose the domain linked to your WordPress site.
5. Make sure the widget is enabled in its availability settings.
6. Go to **Integrations → WordPress** in Helplexa.
7. Toggle embedding on.

Your Helplexa chat widget will now appear on your WordPress site. No code or script snippets are required.

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== Frequently Asked Questions ==

= Do I need a Helplexa account? =

Yes. [Create a free Helplexa account](https://helplexa.com/register?utm_source=wordpress.org&utm_medium=plugin-directory&utm_campaign=helplexa-live-chat&utm_content=faq-signup) or [view plans and pricing](https://helplexa.com/pricing?utm_source=wordpress.org&utm_medium=plugin-directory&utm_campaign=helplexa-live-chat&utm_content=faq-pricing).

= Where do I create widgets? =

Widgets are created inside your Helplexa workspace. After connecting this plugin, choose the connected WordPress domain from the widget's integration domain option.

= Can I display the widget only on certain pages? =

This plugin loads the widget when embedding is enabled from Helplexa. Widget visibility and availability are controlled from your Helplexa widget settings.

= How do I remove the widget from my site? =

Turn embedding off from the WordPress integration settings page inside your Helplexa workspace, or disconnect the plugin from **Settings → Helplexa** in WordPress.

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== Screenshots ==

1. Help visitors in real time and turn website visits into meaningful conversations.
2. Route every conversation to the right team.
3. Reply to customer chats from the Helplexa mobile apps.
4. Bring connected channels and tools into one customer workflow.

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== Changelog ==

= 0.1.0 =
* Initial release.
* Connect your WordPress site to Helplexa.
* Embed a Helplexa live chat widget from your Helplexa workspace.

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== License ==

This plugin, all included libraries, and any other included assets are licensed under the GNU General Public License version 2 or later.
