=== HeroChat ===
Contributors: herochat
Tags: live chat, chat, chatbot, customer support, helpdesk
Requires at least: 6.0
Tested up to: 6.9
Requires PHP: 7.4
Stable tag: 1.0.8
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

A free, one-click live chat solution for WordPress. No coding required. Built for modern customer communication.

== Description ==

Streamline your customer communication with HeroChat, a powerful live chat and chatbot solution designed for conversational marketing.

Save time, increase engagement, and convert more visitors into customers using a system built for real-time interaction.

Here’s how HeroChat helps you grow your business and improve communication.

### Live chat

Easily add a live chat widget to your website and start conversations with your visitors instantly.

With HeroChat, you can:

* Provide real-time customer support directly on your website
* Assist potential customers during their decision-making process
* Engage visitors and capture leads efficiently
* Automate conversations using chatbot functionality

### Real-time notifications

Stay connected and never miss a message.

HeroChat includes a complete notification system, including:

* Email notifications
* Push notifications
* Desktop alerts
* Sound alerts and visual indicators

You can also update the browser tab title dynamically when new messages arrive.

### Mobile experience

Turn any device into a support hub.

HeroChat works seamlessly across desktop and mobile devices and can be used as a progressive web app.

Install it on your smartphone or computer and manage conversations from anywhere.

### Support features

* Manage conversations in real time  
* Knowledge base integration  
* Message editor and saved replies  
* Departments and routing  
* Notifications and queue management  
* Email integration  
* Omni-channel communication  
* AI-powered translations and smart replies  
* Reports and analytics  
* Ticket system and offline messages  
* And more  

### Chatbot features

* Automated conversations  
* Easy-to-use interface  
* Pre-built templates  
* Training and customization  
* Rich message support  
* Human takeover  
* Multilingual support  
* Knowledge base integration  
* WooCommerce compatibility  
* Integration with platforms like Facebook and Telegram  
* AI-powered automation and analytics  
* Advanced actions and workflows  

### Marketing features

* Popup messages  
* Welcome messages  
* Follow-up sequences  
* Subscription forms  
* Newsletter integration  
* Automation triggers  
* Multi-user messaging  
* WooCommerce integration  
* Proactive chat campaigns  
* Rich interactive messages  

### User management

* User registration and login  
* Manage agents and customers  
* Search, filter, and organize users  
* Customer insights and tracking  
* Automatic language detection  

### Developer features

* Web API  
* JavaScript API  
* PHP API  
* Custom integrations and use cases  

### Additional features

* Progressive web app  
* WordPress integration  
* Multilingual and RTL support  
* GDPR and privacy tools  
* Customizable design  
* White-label ready  
* Secure and scalable  
* Full-screen and panel chat modes  
* High performance architecture  


== External services ==

This plugin connects to the HeroChat service at [https://app.herochat.io](https://app.herochat.io) to load and display the live chat widget.

When enabled, the plugin loads a JavaScript file from HeroChat. This request may include:

* Your HeroChat ID
* Website language
* Technical request data (e.g. IP address, browser, referrer)

This service is required for the plugin to function.

Terms of Service: [https://app.herochat.io/terms-of-service.txt](https://app.herochat.io/terms-of-service.txt)  
Privacy Policy: [https://app.herochat.io/privacy-policy.txt](https://app.herochat.io/privacy-policy.txt)



== FAQ ==

= Installation =

Create a free account at [https://app.herochat.io](https://app.herochat.io)

Install the plugin via the WordPress plugin directory or upload it manually to `/wp-content/plugins/`.

Go to **Settings → HeroChat – Live Chat** and enter your HeroChat ID - available in your dashboard at [https://app.herochat.io/account/?tab=installation](https://app.herochat.io/account/?tab=installation).

Save your settings and the chat widget will appear on your website.

= What is HeroChat? =

HeroChat is a customer communication platform built for businesses that want to scale conversations and improve customer relationships through live chat and automation.

= Who is HeroChat for? =

HeroChat is suitable for agencies, business owners, e-commerce stores, bloggers, and anyone who wants to communicate with website visitors in real time.

= Do I need a HeroChat account? =

Yes. You can create a free account here:

[https://app.herochat.io](https://app.herochat.io)

= Do I need coding skills? =

No. The plugin is designed to be simple and easy to use without any technical knowledge.

= Are there premium features available? =

Yes. HeroChat offers advanced features for businesses with higher messaging needs.  
Learn more at [https://app.herochat.io](https://app.herochat.io)
 

== Changelog ==

= 1.0.8 =
Changed multiple HeroChat configuration matching so lower matching configurations override earlier ones.

= 1.0.7 =
Improved drag-and-drop ordering for multiple HeroChat configurations on the settings page.

= 1.0.6 =
Added support for multiple ordered HeroChat IDs with individual enable and path display rules.

= 1.0.5 =
Added path-based display and hide rules with wildcard support for controlling where the HeroChat widget appears.

= 1.0.4 =
Added settings page status messages for enabled, disabled, and missing HeroChat ID states.

= 1.0.3 =
Allow pasting the full HeroChat installation script into the settings field and automatically save only the numeric HeroChat ID.

= 1.0.2 =
Added a Settings link on the WordPress plugins page for faster access to HeroChat settings.

= 1.0.1 =
Added multilingual language detection so HeroChat loads in the current site language, including WordPress locale, WPML, and Polylang.

= 1.0.0 =
Initial release of the HeroChat WordPress plugin.
