=== Hitsteps Web Analytics ===
Contributors: Hitsteps
Tags: analytics, visitor tracking, real-time analytics, heatmap, live chat
Requires at least: 2.7
Tested up to: 7.0
Requires PHP: 5.0
Stable tag: 5.94
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html
Donate link: https://www.hitsteps.com/features.php#price

Real-time visitor analytics and tracking for WordPress with visitor journeys, heatmaps, live chat, WooCommerce context, and uptime alerts.

== Description ==

Hitsteps is a real-time WordPress analytics plugin for site owners who need more than aggregate pageview totals. See who is on your site now, follow individual visitor journeys from referrer and landing page through later pageviews, and understand returning visits, devices, browsers, and approximate locations in one dashboard.

Add website visitor tracking without editing your theme. Connect an existing Hitsteps account or create one in the plugin settings, save the API key, and verify live analytics as soon as the first visit arrives.

Use Hitsteps to answer practical questions:

* Who is visiting the website right now?
* Which traffic sources, landing pages, countries, and devices bring engaged visitors?
* What did a visitor view before placing an order, submitting a form, or starting a chat?
* Which links and page elements receive clicks in Page Analysis and heatmap reports?
* Did traffic stop after a deployment, cache change, or outage?

= Live Visitor Analytics and Visitor Journeys =

Follow the live visitor stream and recent visitor history page by page. Reports include referrers, landing pages, returning visits, browsers, operating systems, devices, countries, regions, and approximate IP-based city context.

= Heatmaps and Page Analysis =

Click heatmaps and Page Analysis show which links, menu items, buttons, carousels, product links, and landing-page sections receive attention. Use these reports to investigate pages that attract traffic but do not lead visitors to the next step.

= WooCommerce and Form Visitor Context =

For stores and lead-generation sites, Hitsteps can add recent visitor journeys and context to WooCommerce admin order emails and supported form notifications. Integrations include WooCommerce, Contact Form 7, Gravity Forms, Ninja Forms, and Jetpack Contact Form.

= More Hitsteps Features =

* Live chat and support-button options.
* Bot detection and referral-spam filtering.
* Invisible tracking with no public counter badge.
* Traffic-source, search-engine, and referrer reports.
* Real-visitor page-speed reporting.
* Uptime monitoring and alert channels, depending on plan and configuration.
* WordPress dashboard summaries, visitor maps, recent graphs, and pageview widgets.
* Optional registered-user aliasing across devices when your site has the required permission or consent.

Learn more on the [Hitsteps features page](https://www.hitsteps.com/features.php).

== Installation ==

1. Install and activate Hitsteps Web Analytics.
2. Open the Hitsteps settings page in WordPress.
3. Connect an existing Hitsteps account or create one, then save the website API key.
4. Visit the site once and open the Hitsteps dashboard to confirm live visitor tracking.
5. Review visitor journeys, traffic sources, heatmaps, and configured alerts as data arrives.

== External Service and Privacy ==

This plugin connects your WordPress site to the hosted Hitsteps analytics service. An account and API key are required. After you enable tracking, the plugin loads Hitsteps tracking resources and sends visitor activity needed to provide analytics, such as page URLs and titles, referrers, browser and device information, IP-derived approximate location, and interaction data. If enabled, registered-user aliasing and WooCommerce or form integrations can also send identity or journey context.

Site owners are responsible for providing any notice and obtaining any consent required for their use of analytics, cookies, identity features, chat, and related integrations. Review the [Hitsteps Terms of Service](https://www.hitsteps.com/terms.php) and [Hitsteps Privacy Policy](https://www.hitsteps.com/privacy.php) before enabling the service.

== Security Policy ==

= Reporting Security Bugs =

Please report security issues in the Hitsteps plugin through the [Patchstack Vulnerability Disclosure Program](https://patchstack.com/database/vdp/hitsteps-visitor-manager). Patchstack can assist with verification, CVE assignment, and developer notification.

== Screenshots ==

1. Hitsteps analytics dashboard with key website activity at a glance.
2. Page Analysis showing clicks on links and other page elements.
3. WooCommerce admin order email with visitor context and recent pageviews.
4. Live chat with website visitors.
5. Uptime monitoring reports.
6. Page heatmaps.
7. Browser and operating-system reports.
8. Individual visitor details and journey history.
9. Visitor map view.

== Changelog ==

= 5.94 =
* Refreshed the WordPress.org description, search tags, service disclosure, and release metadata.

= 5.93 =
* WordPress compatibility update.

= 5.88 =
* Updated service endpoints.

= 5.87 =
* Confirmed Patchstack VDP enrollment.
* Fixed CVE-2023-45268 and CVE-2023-45057.

= 5.86 =
* Enrolled in the Patchstack Vulnerability Disclosure Program.

= 5.85 =
* Updated PHP 8.2 compatibility.

= 5.83 =
* Improved API-code validation.

= 5.81 =
* Improved Safari compatibility, WordPress 6 compatibility, and contact-form visitor detection.

Earlier release history remains available in the WordPress.org SVN repository.

== Frequently Asked Questions ==

Find updated answers on the [Hitsteps support page](https://www.hitsteps.com/support.php).
