=== Pointics – AI-Powered Loyalty and Rewards Plugin ===
Contributors: arraytics, ehsanriyadh
Tags: loyalty, loyalty program, points and rewards, reward points, WooCommerce
Requires at least: 6.4
Tested up to: 7.0
Requires PHP: 8.0
Stable tag: 1.0.1
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

AI-powered loyalty and rewards plugin for WordPress. Create points, rewards, referrals, VIP tiers, and loyalty programs with an easy setup.

== Description ==

[Pointics](https://themewinter.com/pointics/) is an AI-powered loyalty and rewards plugin for WordPress that helps businesses create and manage customer loyalty programs with points, rewards, referrals, VIP tiers, and more.

Create a WordPress loyalty program without starting from a blank screen. Use the AI-assisted setup or configure your earning rules, rewards, customer levels, and other loyalty settings manually.

Need help setting up your first event and sell event tickets in WordPress website? 👉 [**Let Us Know**](https://themewinter.com/support/).

**More helpful links 👇**

🎓 [Live Demo](https://themewinter.com/pointics/#loyalty-engine) | 📘 [Documentation](https://themewinter.com/docs/docs/pointics/) | 🛣️ [Roadmap](https://themewinter.com/pointics/roadmap/) | 💼 [Buy Pro](https://themewinter.com/pointics/#pricing) | 🎬 [Video Tutorials](https://www.youtube.com/@ThemeWinter)

== AI-Powered Loyalty Program Setup ==

Pointics includes an AI-assisted setup experience that helps you create a loyalty program based on your business and goals.

Simply describe what you want in natural language. For example:

"Give customers 10 points for every $1 they spend and a $5 reward when they reach 500 points."

Pointics AI can help suggest:

* Earning rules
* Rewards
* VIP tiers
* Point names
* Loyalty program settings

You remain in control. Review and approve the AI suggestions before applying them to your site.

== Points & Rewards ==

Create flexible loyalty programs that allow customers to earn points and redeem rewards.

Reward customers for supported actions such as:

* Purchases
* Referrals
* Reviews
* Sign-ups
* Other supported customer activities

Set your own earning rules and reward values based on your loyalty strategy.

== VIP & Loyalty Tiers ==

Create different customer levels for your loyalty program.

For example:

* Bronze
* Silver
* Gold
* VIP

Set requirements and benefits for each level to recognize and reward your most engaged customers.

== Transaction-Based Point Ledger ==

Pointics keeps a detailed history of customer point activity instead of treating the balance as just a single number.

Track point movements such as:

* Points earned
* Points redeemed
* Manual adjustments
* Reversed points
* Expired points

This makes it easier to understand how a customer's point balance changed.

== WooCommerce Loyalty & Rewards ==

Pointics integrates with WooCommerce to help stores create points and rewards programs around supported customer activities.

Reward customers for supported WooCommerce actions, configure earning rules, and allow customers to redeem available rewards based on your loyalty program.

== Built for the WordPress Ecosystem ==

Pointics starts with WooCommerce and is designed with a broader WordPress ecosystem in mind.

The goal is to bring loyalty and rewards into different WordPress business experiences, including:

* Online stores
* Events and ticketing
* Restaurants and food businesses
* Bookings and appointments
* Digital products
* LMS and online learning

Additional integrations are being developed and will be released over time.

== Easy Setup With a Guided Wizard ==

The Pointics Setup Wizard guides you through the initial loyalty program configuration.

You can:

* Use AI-assisted onboarding
* Configure the program manually
* Create earning rules
* Create rewards
* Configure VIP tiers
* Customize the customer-facing loyalty experience

You can switch between the AI-assisted and manual setup approaches.

== Manage Your Loyalty Program From WordPress ==

Manage your loyalty program directly from your WordPress dashboard.

Pointics provides tools to manage your:

* Loyalty programs
* Customers
* Points
* Rewards
* Earning rules
* VIP tiers
* Loyalty activity
* Analytics

== Who Can Use Pointics? ==

Pointics can be used by different types of WordPress businesses, including:

* WooCommerce stores
* Event businesses
* Restaurants
* Booking and appointment businesses
* Digital product sellers
* LMS and course creators
* Other businesses using WordPress


== 🚀 Also From ThemeWinter ==
[Eventin](https://wordpress.org/plugins/eventin/) — AI-powered event management and ticket selling for WordPress.
[WPCafe](https://wordpress.org/plugins/wp-cafe/) – Food Ordering & Reservation plugin for WordPress
[WPTimetics](https://wordpress.org/plugins/timetics/) – AI-powered Appointment Scheduling plugin for WordPress
[Booktics](https://wordpress.org/plugins/booktics/) – Booking plugin for Service Businesses in WordPress

== Getting Started ==

Install and activate Pointics from your WordPress dashboard.

The Setup Wizard will guide you through the initial configuration. You can use the AI-assisted setup to generate a starting loyalty program or configure the program manually.


== Frequently Asked Questions ==

= What is Pointics? =

Pointics is an AI-powered loyalty and rewards plugin for WordPress. It helps businesses create loyalty programs with points, earning rules, rewards, referrals, customer levels, and other loyalty features.

= Can I use Pointics with WooCommerce? =

Yes. Pointics integrates with WooCommerce and can be used to create a WooCommerce points and rewards program.

= Does Pointics work without WooCommerce? =

Pointics can be installed without WooCommerce, but available earning actions depend on the integrations supported by your site. WooCommerce is currently supported, and additional integrations are being developed.

= How does the Pointics AI assistant work? =

Describe your business and the loyalty program you want to create in natural language. Pointics AI can then suggest earning rules, rewards, VIP tiers, point names, and other loyalty settings.

You can review and approve the suggestions before applying them.

= Can I configure Pointics manually? =

Yes. You can configure your loyalty program manually through the Setup Wizard without using the AI-assisted setup.

= What can customers earn points for? =

Available earning actions depend on your active integrations and configuration. Supported actions can include purchases, referrals, reviews, sign-ups, and other customer activities.

= Can I create VIP or loyalty levels? =

Yes. Pointics allows you to create customer levels such as Bronze, Silver, Gold, and VIP and configure requirements and benefits for each level.

= Does Pointics keep a history of customer points? =

Yes. Pointics uses a transaction-based point ledger to record point activity, including earned, redeemed, adjusted, reversed, and expired points.

= Is Pointics free? =

Yes. Pointics provides a free version that you can install and use to start building your loyalty program. Advanced capabilities may be available through paid plans.

== External Services ==

Pointics uses external services for its AI-assisted features.

When you use the Pointics AI assistant, information required to process your AI request may be sent to the Pointics AI service. An internet connection is required to use the AI-assisted features.

For more information about how Pointics handles data and external services, please see our documentation and privacy policy.

== External services ==

This plugin can connect to the Aisentic AI service (https://app.aisentic.com) to
power its optional AI assistant. AI is disabled by default. Nothing is sent to
Aisentic unless an administrator explicitly opts in by enabling free AI from the
plugin's onboarding.

When an administrator enables free AI, the plugin sends your site name, your site
domain, and the administrator's email address to https://app.aisentic.com/api/register
in order to create an account and issue an API key for this site. This happens once,
only at the moment the administrator clicks to enable AI with users explicit consent.

This service is provided by Aisentic: read their terms of service at
https://aisentic.com/terms and their privacy policy at https://aisentic.com/privacy.

== Changelog ==

= 1.0.1 (August 16, 2026) =
New: AI onboarding now supports wordpresses ai providers.
New: Referral program: codes, purchase referrals, pay the friend, attribution accuracy, fraud controls, and admin surface.
New: Show earned or pending points on the order thank-you page.
New: Per-surface show/hide settings for the storefront points UI.
Fix: Redeeming discount now works for classic and block checkout with woocommerce.
Fix: Prevent duplicate point programs and rewards from being created.
Fix: One held reward no longer hides the whole rewards catalogue.
Fix: Rewards can no longer be applied or cancelled once an order claimed the coupon.
Fix: Active menu not showing properly.
Tweak: Show all available point creation channels
Tweak: Rearrange the reward creation cards to clearly separate Free and Pro features
Tweak: Improve customer panel UI and navigation
Tweak: Show the customer's loyalty level in the floating widget
Tweak: Rename the menu from "points program" to "earning rules".

= 1.0.0 =
* Ground-up rebuild: lightweight, extensible loyalty core.
