Web Queenz Withdrawal Manager — GDPR & Data Protection Policy
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Last Updated: June 2026
Developer: Web Queenz (https://webqueenz.com)

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1. ROLES & RESPONSIBILITIES
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The merchant/store owner using the plugin is the "Data Controller"
under GDPR.

Web Queenz Withdrawal Manager functions solely as a software tool that assists
merchants in managing withdrawal requests and operational workflows
within WooCommerce.

Web Queenz does not collect, store, or process customer data on
external servers through the plugin.

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2. DATA PROCESSED BY THE PLUGIN
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The plugin may process and store the following data within the
merchant's WordPress and WooCommerce database:

  - Customer names
  - Customer email addresses
  - WooCommerce order references
  - Withdrawal request details
  - Product and quantity selections
  - Refund or exchange request types
  - Customer-provided reasons or notes
  - Administrative notes
  - Request status history and timestamps

This data is stored locally on the merchant's hosting environment.

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3. DATA STORAGE & RETENTION
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Withdrawal request data is stored indefinitely unless one of the
following occurs:

  - The merchant manually removes the data
  - The merchant anonymizes customer data through GDPR erasure tools
  - The plugin is uninstalled with "Delete plugin data on uninstall"
    option enabled

By default, uninstalling the plugin does not delete operational
records. This behavior exists to help merchants avoid accidental loss
of important compliance or operational history.

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4. GDPR DATA EXPORT SUPPORT
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Web Queenz Withdrawal Manager integrates with WordPress and WooCommerce
privacy tools, supporting customer personal data export requests
where applicable.

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5. GDPR DATA ERASURE SUPPORT
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The plugin supports GDPR erasure workflows through anonymization.

When a personal data erasure request is processed:

  - Personally identifiable information may be anonymized
  - Operational withdrawal records may remain preserved for audit
    and workflow integrity purposes

Examples of anonymized data may include:

  - Customer names
  - Email addresses
  - Customer notes/reasons
  - Identifiable request content

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6. NO EXTERNAL DATA TRANSFER
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Web Queenz Withdrawal Manager does not:

  - Transmit customer data to Web Queenz servers
  - Perform analytics tracking
  - Collect telemetry
  - Synchronize customer data externally
  - Share customer data with third parties

All plugin data remains under the control of the merchant/store owner.

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7. EMAIL NOTIFICATIONS
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The plugin may generate operational emails related to withdrawal
requests, including customer confirmations, status updates, and
administrative notifications.

Emails are sent using the merchant's WordPress email configuration
and/or installed SMTP/email delivery plugins.

Web Queenz does not operate or control the merchant's email
infrastructure.

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8. COOKIES & TEMPORARY SESSIONS
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The plugin may temporarily use secure session identifiers or
functional cookies for operational workflows, including:

  - Guest withdrawal request validation
  - Secure multi-step request processing

These are used solely for functional purposes and not for advertising
or behavioral tracking.

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9. FUTURE PREMIUM FEATURES
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Future premium versions of the plugin may introduce optional services
such as license activation, update validation, and premium feature
verification.

If future versions introduce external communication or additional
data processing, this policy will be updated accordingly.

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10. MERCHANT COMPLIANCE RESPONSIBILITY
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Merchants using the plugin remain responsible for:

  - Maintaining their own privacy policies
  - Informing customers about stored withdrawal request data
  - Responding to GDPR requests
  - Complying with applicable privacy and consumer protection laws

Web Queenz Withdrawal Manager provides technical tools to assist compliance
workflows but does not replace legal advice or merchant compliance
obligations.

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11. CONTACT INFORMATION
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For plugin privacy or GDPR-related questions:

  Web Queenz
  Email:   info@webqueenz.com
  Website: https://webqueenz.com

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