=== Webxpart Real-time Support Chat ===
Contributors: webxpart
Tags: live chat, support, customer service, messaging, real-time chat
Requires at least: 6.0
Requires PHP: 7.4
Tested up to: 7.0
Stable tag: 1.2.0
License: GPLv3
License URI: https://www.gnu.org/licenses/gpl-3.0.html

Real-time chat plugin for WordPress with multi-department support and admin management.

== Description ==

Webxpart Real-time Support Chat is a real-time chat plugin that enables seamless communication between website visitors and support teams. It provides a complete chat solution with admin dashboard, agent management, and customizable frontend widget.

= Features =

* Real-time chat widget with popup interface
* Multi-department support with agent assignment
* Admin dashboard for managing conversations
* File upload support for images and documents
* Pre-chat form with customizable fields
* Agent availability status control
* Chat history and conversation management
* Customizable colors, fonts, and messages
* GDPR compliance options
* Auto-popup configuration
* Sound notifications for new messages
* Unread message badges and browser tab notifications
* User chat history portal
* WooCommerce integration

= Installation =

1. Upload the plugin files to the `/wp-content/plugins/webxpart-real-time-support-chat` directory
2. Activate the plugin through the 'Plugins' menu in WordPress
3. Go to Webxpart Real-time Support Chat > Settings to configure the plugin
4. Create departments and assign agents
5. The chat widget will appear on your frontend

= Frequently Asked Questions =

= Does this plugin work with logged-in users? =

Yes, the plugin supports both logged-in users and guest visitors.

= Can I customize the chat widget appearance? =

Yes, you can customize colors, fonts, position, and messages in the settings page.

= How do I manage agents? =

Go to Webxpart Real-time Support Chat > Agents to add and manage chat agents. Assign them to departments as needed.

= Can visitors upload files? =

Yes, if file upload is enabled in settings, visitors can upload images and documents during chat.

= Screenshots =

1. Chat widget on frontend
2. Admin dashboard with conversations
3. Settings page
4. Agent management
5. Department management

== Changelog ==

= 1.2.0 =
* New: Search the conversation list by visitor name or email.
* New: Filter the conversation list by department and by agent.
* Improvement: Search, filters, and tabs combine with infinite scroll and live refresh.

Older changelog is moved to changelog.txt
== Upgrade Notice ==

= 1.2.0 =
Adds conversation search (name/email) and department/agent filters to the inbox.

= 1.1.0 =
Introduces the Free/Pro split. Team Collaboration, User Portal, and Voice Messages now require the Pro add-on.

= 1.0.0 =
Initial release of Webxpart Real-time Support Chat plugin.

