=== WP Help Popup ===
Contributors: krishna121
Donate link: http://kninfotech.in/
Tags: live chat, whatsapp floating button, feedback submission
Requires at least: 5.8.6
Stable tag: 1.1.0
Requires PHP: 7.4
Tested up to: 6.8
License: GPLv2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html

Help popup with WhatsApp chat, support call box, recent posts and AJAX search. Upgrade to Pro for Live Chat and feedback submission.


== Description ==

WP Help Popup is a powerful WordPress customer support and self-service help plugin designed to make it easier for visitors to find answers, contact your support team, and navigate helpful content directly from your website.

Create a centralized help experience that combines WhatsApp support, support calls, recent articles, and AJAX-powered search inside a lightweight and customizable help popup. Instead of forcing visitors to leave the current page or search through your entire website, WP Help Popup brings relevant help directly to them.

Whether you run a business website, WooCommerce store, SaaS website, agency, membership platform, documentation site, or blog, WP Help Popup helps visitors quickly find the information they need and connect with your support team when they need additional assistance.

The plugin is designed to work out of the box while providing flexible controls for administrators. You can decide where the help popup appears, which content it displays, whether search is enabled, and how frontend labels and icons are presented.

== Key Features ==

*   WhatsApp Chat Integration – Allow visitors to contact your support team directly through WhatsApp.
*   Support Call Box – Provide a quick way for customers to contact your support team by phone.
*   Recent Articles – Display your latest posts or helpful content directly inside the help popup.
*   AJAX-Powered Search – Let visitors search website content without reloading the page.
*   Instant Search Results – Display relevant search results directly inside the popup for a smoother support experience.
*   Flexible Display Controls – Enable or disable the help popup across different areas of your website.
*   Specific Page & Post Type Support – Control where the help popup appears based on pages, posts, or post types.
*   Search Toggle – Easily enable or disable the search functionality according to your website requirements.
*   Customizable Frontend Labels – Manage visible text and labels from the plugin settings.
*   Customizable Icons – Configure frontend icons to match your website's support interface.
*   Lightweight Help Interface – Provide quick access to support without creating a separate support page.
*   Easy Configuration – Configure the plugin from the WordPress admin area without complicated setup.
*   Extensible Architecture – Developers can further extend the plugin according to their project requirements.

== Improve Your Website's Support Experience ==

WP Help Popup creates a convenient self-service support layer for your website. Visitors can first search your available content and articles, and if they still need assistance, they can contact your support team through the available communication options.

This approach can help reduce unnecessary navigation, make useful content easier to discover, and provide visitors with a more convenient support experience.

== Why Use WP Help Popup? ==

Instead of displaying support information across multiple locations, WP Help Popup puts important help options into one accessible interface.

Search → Find an Article → Get Help → Contact Support

This simple workflow allows visitors to move from self-service information to direct communication when necessary.

WP Help Popup is suitable for websites that want to provide faster access to documentation, support content, contact options, and website search from a single help interface.

= WP Help Popup Pro =

Take your website's customer support experience further with WP Help Popup Pro, which adds advanced communication, feedback, content discovery, notification, and customization capabilities.

[WP Help Popup Pro](https://kninfotech.in/product/wp-help-popup-pro/) is designed for websites that need a more complete support and engagement solution.

= Advanced WhatsApp Chat =

Connect visitors with your support team through WhatsApp directly from the help interface.

The Pro version allows administrators to configure multiple WhatsApp agents, making it possible to route visitors to different support representatives or departments.

This can be useful for businesses with multiple support teams, sales representatives, or customer service agents.

= Advanced Live Chat =

Provide customers with a dedicated real-time chat experience directly from your website.

The Live Chat feature is designed for instant communication between customers and support agents and can support features such as:

*   Real-time text conversations
*   Customer-to-agent communication
*   File sharing
*   Chat-based support
*   Customizable chat experience
*   Improved customer engagement

Give visitors a direct communication channel without requiring them to leave your website.


== Customer Feedback ==

Collect valuable feedback directly through the help interface.

The [Feedback Submit](https://kninfotech.in/product/wp-help-popup-pro/) feature provides visitors with a convenient way to share:

*   Suggestions
*   Opinions
*   Product feedback
*   Support experiences
*   Feature requests
*   General comments

Collected feedback can help website owners better understand customer needs and identify opportunities for improving products and services.

== Popular Articles ==

Help visitors discover your most important content with the Popular Articles feature.

Administrators can select and manage helpful articles from the WordPress dashboard and display them directly inside the help interface.

Visitors can quickly explore commonly recommended resources before contacting support.

This creates a simple self-service workflow:

Popular Articles → Search → Contact Support

== Search Across Your Website ==

Go beyond recent posts with advanced website-wide search.

Visitors can search your available website content directly from the help interface and discover relevant information without navigating through multiple pages.

This is especially useful for websites containing:

*   Documentation
*   Tutorials
*   Knowledge bases
*   Product information
*   FAQs
*   Blog articles
*   Support resources

== Unread Message Notifications ==

Keep support conversations from being overlooked with unread message notifications.

The notification system can help alert agents and customers through email when a response has not been received within a configured period.

This helps create a more structured communication workflow and keeps conversations moving.

== Advanced UI/UX Settings ==

Customize the help experience to better match your website's branding and user interface.

The Pro version provides additional UI/UX controls that allow administrators to configure and manage available interface features from the plugin settings.

You can control which components are displayed and adjust the help experience according to your website's requirements.

== Built for Flexible Support == 

WP Help Popup Pro brings multiple support channels and content discovery tools together in one interface:

WhatsApp + Live Chat + Feedback + Popular Articles + Website Search + Notifications

This gives businesses a flexible way to combine self-service support and direct customer communication without requiring visitors to leave the current page.

== Who Can Use WP Help Popup? == 

WP Help Popup can be useful for a wide range of WordPress websites, including:

*   Business websites
*   WooCommerce stores
*   SaaS websites
*   Agencies
*   Membership websites
*   Online services
*   Documentation websites
*   Knowledge bases
*   Blogs and publishing websites
*   Customer support portals
*   Product websites

Whether your goal is to help visitors find information faster, contact your team, or discover useful content, WP Help Popup provides a centralized interface for delivering support.

== Simple. Flexible. Extensible.==

WP Help Popup combines essential support tools with flexible configuration options, making it easy to create a help experience that fits your website.

Start with the essential features in the free version and expand your support workflow with WP Help Popup Pro when you need advanced communication and engagement functionality.

== Help ==

If you aren't familiar with WP Help Popup Pro, check out our [Contact Page](https://kninfotech.in/contact/). We will help you configure plugin asap.

 
== Installation ==
   
1. Log in to your WordPress admin panel. 
2. Go to Plugins and click on the Add New button.
3. Upload the plugin's zip file from your PC and activate the plugin.
4. Now you can see "WP Help Popup" in the dashboard menu.

== Screenshots ==

1. WP Help Popup Backend Settings
2. WP Help Popup Trigger Button
3. WP Help Popup Trigger Live Search
4. WP Help Popup Trigger Recent Posts
5. WP Help Popup Show Supported Icons

== Frequently Asked Questions ==
= I'm still stuck. Where do I go to file a bug or ask a question? =

Users of the free WP Help Popup should post their questions in the plugin's [WordPress.org forum](https://wordpress.org/support/plugin/wp-help-popup/), which we visit about once a day.  If you find you're not getting support in as timely a fashion as you wish, you might want to consider purchasing a license for WP Help Popup Pro.

= What's the difference between WP Help Popup and WP Help Popup Pro? =

WP Help Popup is our cornerstone plugin, and it has website search popup, a WhatsApp floating icon, a customer care call box, and more.

In other words, WP Help Popup Pro runs alongside WP Help Popup and enhances it with extra features, including most importantly Live Chat, Multiple WhatsApp Account List, feedback submission, article listing, drop message feature without login, and more.


== Changelog ==

= 1.1.0 =
* Improved WhatsApp chat widget.
* Improved site search widget.
* Improved popup design.
* Fixed minor bugs.
* Improved compatibility with newer WordPress versions.

= 1.0.9 =
* fixed compatibility issues.
* Overview Page Updated
* Our Plugins Page Added
* Upgrade to Pro Added

= 1.0.8 =
* fixed compatibility issues.

= 1.0.7 =
* WP Help Popup Pro Released

= 1.0.6 =
* Admin setting updated
* Updated UI and messages.

= 1.0.5 =
* Call box integration
* Updated UI and messages.

= 1.0.4 =
* What's App chat box integration
* fixed compatibility issues.

= 1.0.3 =
* fixed compatibility issues.

= 1.0.2 =
* fixed compatibility issues.

= 1.0.1 =
* Find results into specific post types.
* Search start after 3 or more characters type.
* Dynamic no results posts message.
 
= 1.0.0 =
* Initial version