ZEROCOOKIE.NET™ — Privacy First

WordPress Plugin Support

Support for the ZeroCookie.NET™ Privacy Compliance plugin, external privacy scans, subscriptions, verification status, and the ZeroCookie.NET™ Privacy Shield.

Plugin or scan issue

Email support@zerocookie.net.

Please include your website domain, WordPress version, plugin version, and a short description of what happened.

Billing or subscription

Email support@zerocookie.net and include the website domain associated with the subscription.

Do not send credit-card numbers or other payment-card details by email.

Before contacting support

Confirm the ZeroCookie.NET™ plugin is active.
Confirm the website is publicly reachable from the internet.
Run a fresh scan if the plugin provides that option.
Note any error message shown in the WordPress dashboard.
If the Privacy Shield is not visible, confirm the site currently meets ZeroCookie.NET™ verification requirements and that Shield display is enabled.

ZeroCookie.NET™ scans publicly accessible website behavior from outside the WordPress installation. The scanning service does not require access to your WordPress database, administrator account, customer records, posts, pages, orders, or hosting credentials.

Privacy and legal information

ZeroCookie.NET™ provides technical privacy intelligence and verification based on observed website behavior. It does not provide legal advice or guarantee compliance with every law or regulation.